AI Solutions
Intelligent Process Automation
The challenge
Invoices, claims, onboarding packs and service requests arrive in inconsistent formats and still need manual keying and checking. Combining AI extraction and classification with proven workflow engines removes the manual effort while keeping people in control of exceptions.
Capabilities
What we deliver
Document understanding
Extraction, classification and validation for forms, invoices, contracts and correspondence, including scanned documents.
Workflow and case management
Orchestrated processes with service levels, queues and escalations, integrated with your systems of record.
Confidence-based routing
High-confidence cases flow straight through while uncertain ones are routed for review, so accuracy never depends on luck.
Process analytics
Visibility into volumes, cycle times and automation rates to guide the next round of improvements.
Typical deliverables
- Automated pipeline for the agreed process
- Review interface for exceptions
- Integration with downstream systems of record
- Process performance dashboard
Technologies we use
- Azure Document Intelligence
- AWS Textract
- n8n
- Temporal
- Python
- PostgreSQL
Relevant industries
Intelligent Process Automation: common questions
Do we need to replace our existing RPA?
No. We often add AI to existing automation to handle the unstructured inputs and exceptions that rules-based bots struggle with.
How is accuracy measured?
Against a labelled sample of your real documents before go-live, and continuously afterwards through reviewer corrections.
Talk to us about Intelligent Process Automation
Share your goals and constraints. We'll reply within one business day with practical next steps.