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CodeByDesign

Industries

AI for Retail & E-commerce

Personalise experiences, improve service and streamline catalogue and operations work.

Challenges we hear

  • Large, constantly changing product catalogues
  • Customer service peaks and seasonal demand
  • Rising expectations for personalised experiences
  • Fragmented data across channels

Our approach to risk

We ground customer-facing AI in live catalogue and policy data, and test it against brand, pricing and accuracy rules before launch.

High-value AI use cases

01

Product content at scale

Generate and enrich product descriptions and attributes with brand and accuracy checks.

02

Shopping assistants

Conversational product discovery grounded in your live catalogue and policies.

03

Service automation

Order status, returns and delivery queries resolved instantly across channels.

Relevant services

How we help

AI Agents & Copilots

Agents that take action across your tools — triaging requests, drafting responses and completing multi-step workflows with human oversight.

Learn more

Exploring AI for Retail & E-commerce?

Tell us about your goals. We'll come back within one business day with practical next steps — no obligation.